Telephone: (305) 252-2112
Normal Business Hours
Mon. – Fri. 11am -- 6pm EST
Sat. 11am -- 5pm EST
Sunday : Closed
Store Policies
HOBBY PRO INC. ORDERING
When ordering we require: Full Name,
address, phone number and e-mail. This information is needed if
there is an error on your order.
You may order from us in different
ways:
From our Website:
Add items to our shopping cart, check
out and the order will be sent directly to us.
All orders are processed through a
secure server.
PAYMENT METHODS
American Express
Discover
Visa
Master Card
PayPal Verified Address ONLY
PayPal Here (In Store)
Debit Card (In Store)
Cash (In Store)
SHIPPING
We only ship to the billing address of your credit card.
Most orders ship out same day when we receive your order by 2:00 PM EST
RETURN MERCHANDISE POLICY
For ALL Returns you must contact us
for a Return Authorization Number prior to shipping the merchandise
back to us. The Return Authorization Number we issued you
must be clearly printed on the shipping label.
No Returns on Used, Installed, Mounted, and Custom Made Merchandise. All returns are subject to 25% restocking fee.
Defective Merchandise:
The merchandise must be sent back to
us in its original packaging, all original documents and accessories
within 30 days from invoice date for an exact replacement on qualifying
merchandise. Some manufacturers handle defective merchandise with
you directly.
Un-opened Merchandise:
Merchandise must be returned to us
unopened for a refund not including shipping charges.
Please Note: Shipping
charges will not be refunded.
Please contact our Technical Support
by phone 305-252-2112 or e-mail us at info@HobbyProInc.com if you have a problem with any of our products
or are unsure what to do.
MERCHANDISE UNDER WARRANTY
For quick accurate replacement of merchandise
under warranty contact us for specific instructions for warranty and
returning you’re products. Different manufacturers handle warranties
in different ways, so it may be beneficial for you to return the item
directly to them.
NO RETURNS OR REFUNDS ON THE FOLLOWING MERCHANDISE
Adhesives
Batteries
Fuel
Paint
Pre Orders
Pre Owned
Software
Special orders